FAQ's

We plan a wide range of events including weddings, corporate events, birthdays, anniversaries, and more.

Our pricing varies depending on the type of event, services required, and other factors. Contact us for a personalized quote.

You can easily book an appointment or contact us with the designs you choose from our collections and we can create your personalized quote based on your designs. After receiving the quote, you can quickly book us for your event the same day. 

Petal Perfections is a floral and event design studio, we do not have a retail store business. 

Some orders are eligible for pickup based on availability and order size. Orders can easily be placed for scheduled delivery in our local areas, surrounding towns and cities. pickup at our North Carolina location.
North Carolina: Mooresville, NC 28115

If you need assistance by phone, you can contact our stylist at 347-542-9750. 

ALL our designs are custom made just for you. Yes, you can definitely customize your order.

We operate on first come first served basis as date and time slots are limited. We recommend to schedule your event decor as soon as you're ready. You can schedule up to 12 months in advance and 2 weeks minimum. We charge an extra 30% for last minute events due to rushed orders.  

Yes, All backdrops, candles, and accents pieces are rentals. Natural flowers and balloons are not rentals they're yours to keep. Rental products has a maximum rental period of 3 days. For additional rental days, please let us know and we can accommodate the extra days to your quote.

We require a 30% Deposit of the total cost of your event. This Deposit is use to Book Services and Date (Non-Refundable).  The remainder balance can be payed by months, weeks or specific dates.Let us know how to facilitate the rest of your payments and we will help you create a payment plan that works best for you. 

Yes, we provided same day breakdown of products if needed. 

You can easily make changes or cancel your order up to 3 weeks prior to your scheduled order date, except for personalized products and floral orders. Personalized products and floral orders are final and non-refundable. Delivery times can only be modified based on availability and must be done 5 days before their scheduled date. If your order is not fulfilled due to a Force Majeure, solely a credit will be issued. If your order is not fulfilled due to a non related Force Majeure circumstance, a refund will be issued.